Skip to main content
Customer Service Government Management Marketing Miscellaneous Full time

I am a detail-driven administrative professional with extensive experience in compliance-focused environments, confidential record management, and schedule coordination. I excel in documentation, data entry, client communication, and cross-functional support. I am known for maintaining accuracy under tight deadlines and delivering reliable, professional support to assurance and audit teams.

Skills

  • Microsoft Excel, Outlook, Word, PowerPoint, Teams
  • Google Docs
  • Cisco Webex, Zoom
  • Oracle PeopleSoft
  • Multiline phone systems
  • Scanners, photocopiers, fax systems
  • Desktop & laptop computers
  • Administrative Support
  • Document Management
  • Scheduling
  • Data Entry
  • Confidential Records Handling
  • Client Communication
  • Workflow Coordination
  • Compliance
  • Problem-Solving
  • Multi-Tasking

Licenses and certifications

Awards and achievements

Work Experience

Exam Proctor
College of Southern Nevada Aug 2017 - Present

Coordinate exam scheduling, room assignments, and administrative workflows for high-volume testing operations. Maintain strict confidentiality and compliance with institutional and state procedures. Perform accurate data entry, documentation, and recordkeeping across digital and paper systems. Communicate with faculty, staff, and students to resolve issues and ensure smooth exam administration. Monitor processes for accuracy, identifying discrepancies and ensuring corrective action.

Owner / Operations Manager
Anna’s Cleaning Service Jan 2015 - Nov 2024

Managed administrative operations including scheduling, invoicing, and client communication. Coordinated with CPAs, banking personnel, and staff to maintain accurate financial and operational records. Oversaw workflow planning, staff assignments, and service documentation. Built strong client relationships through clear communication and reliable service delivery.

Senior Research Study Assistant
Johns Hopkins Medical Institutions Jun 1986 - Apr 2001

Coordinated documentation, scheduling, and participant support for multidisciplinary research teams. Maintained confidential records in compliance with healthcare and research protocols. Processed, stored, and shipped laboratory specimens with precision. Provided frontline administrative support, answering questions and ensuring accurate completion of required documentation.

Education

Bachelor of Business Administration
Nevada State University May 2020 - May 2024