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Admin-Clerical Customer Service Lab Operations Management Marketing Full time

I am a highly motivated and detail-oriented individual with a strong background in digital marketing and data analysis. With a Bachelor's degree in Communications and certifications in Google Analytics and Digital Marketing, I have developed a solid foundation in understanding consumer behavior and creating effective marketing strategies. I am skilled in utilizing various social media platforms, conducting data analysis using tools like Salesforce and Google Analytics, and producing high-quality technical writing. My experience includes managing client accounts, creating engaging content, and optimizing online marketing initiatives. I am eager to contribute my skills and knowledge to a dynamic organization in the role of a Digital Marketing Specialist.

Skills

  • Social Media Platforms: Twitter, Facebook, Instagram, LinkedIn
  • Data Analysis: Salesforce, Google Analytics, Statistical Analysis System (SAS), Statware Powerlist, Direct Support Systems, Wide Orbit, Dealmaker, Microsoft Excel (Pivot tables, V-Lookups, H-Lookups, VBAs)
  • Technical Writing: Microsoft Word, Grammarly, Adobe Photoshop & Reader, Windows Snipping Tool, Microsoft PowerPoint

Licenses and certifications

  • Google Analytics Certification
  • Digital Marketing Certification

Awards and achievements

  • Dean's List, George Mason University
  • Outstanding Achievement in Digital Marketing, NOVA Community College

Work Experience

Administrative Assistant
Estate Docs Pro Jun 2023 - Present
  • Created articles for the Company website to assist users and increase website content
  • Assisted CEO with financial document management using Excel
  • Produced intro and outro video bumpers for clients
  • Ensured quality control and identified errors on client websites
  • Performed daily data entry for client records
  • Performed other administrative tasks as assigned
Manager of Sales and Marketing
Aza Logistics, LLC Apr 2022 - Present
  • Communicated with existing and potential clients via multi-channel telephones and email
  • Negotiated pricing and quantity of goods with suppliers
  • Created monthly reports on business growth and client progress
  • Managed daily database and troubleshooting
  • Created and managed data in Pivot tables
Coordinator of Digital Ad Operations and Sales
Direct TV Oct 2021 - Present
  • Managed client accounts generating significant revenue
  • Entered advertisement data into DealMaker and maintained data integrity using Wide Orbit software
  • Performed copywriting activities to market products to prospective clients
Operations Associate
Tahirih Justice Center Feb 2021 - Present
  • Updated donor profiles and created Excel reports
  • Wrote reports on immigration history to convey the need for support
  • Analyzed philanthropy trends to target specific organizations for donations
  • Compiled lists of foundations and completed grant applications
Account Manager
Delta Group Feb 2019 - Present
  • Processed purchase order requests and reduced billing processing time
  • Negotiated contract terms with clients
  • Created client invoices
  • Monitored client activities to ensure contract terms were met
  • Conducted data analysis using Google Analytics
Receptionist/Office Administrator
Sandground, West, Silek & Raminpour PLC Jul 2018 - Present
  • Directed incoming callers to appropriate personnel
  • Sorted and distributed mail correspondence
  • Prepared documents for various departments and clients
  • Managed partner's calendar and scheduled meetings
Content Writer & Social Media Intern
Motivf Dec 2017 - Present
  • Wrote long-form articles and created social media content
  • Managed social media platforms
  • Improved page content and keyword relevancy using SEO
  • Researched and presented findings to employees and supervisors

Education

Bachelor of Art in Communications
George Mason University Aug 2016 - May 2018
Google Analytics & Digital Marketing Certifications
NOVA Community College Sep 2020 - Nov 2020