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Admin-Clerical Agriculture Customer Service Management Production & Packaging Full time

I am a highly skilled and experienced supervisor in the customer service industry. With a strong background in restaurant and store management, I have a proven track record of ensuring smooth day-to-day operations and delivering outstanding customer satisfaction. I excel in leadership, problem resolution, and team management, and am dedicated to creating a family-friendly environment that promotes excellent service. With my exceptional communication and time management skills, I am confident in my ability to contribute to the success of any organization.

Skills

  • Customer service
  • Restaurant experience
  • Communication skills
  • Time management
  • Leadership
  • English
  • Food service
  • Problem Resolution
  • Problem Management
  • Hospitality Experience
  • Kitchen Experience
  • Leadership Experience
  • Project Management
  • Sales Experience
  • Supervising Experience
  • Inventory Control
  • Inventory Management

Work Experience

Supervisor, Customer Service
THE TRADING POST Apr 2013 - Present

- Ensure smooth day-to-day operations of a restaurant and store - Manage staffing and supplies for both locations - Keyholder responsibilities for receiving and maintaining inventory - Provide outstanding customer service and maintain a family-friendly environment - Train new employees - Handle money and ensure asset protection

Supervisor/Team Leader
Waffle House May 2020 - Present

- Through hardwork and dedication moved my way up from server to supervisor at 9 different locations - Ensured customer satisfaction and smooth operations - Filled in all positions, including dishes, cooking, inventory, and food prepping - Utilized problem resolution skills to address issues within the company and with team members

Education

None