I am a highly skilled and experienced supervisor in the customer service industry. With a strong background in restaurant and store management, I have a proven track record of ensuring smooth day-to-day operations and delivering outstanding customer satisfaction. I excel in leadership, problem resolution, and team management, and am dedicated to creating a family-friendly environment that promotes excellent service. With my exceptional communication and time management skills, I am confident in my ability to contribute to the success of any organization.
- Ensure smooth day-to-day operations of a restaurant and store - Manage staffing and supplies for both locations - Keyholder responsibilities for receiving and maintaining inventory - Provide outstanding customer service and maintain a family-friendly environment - Train new employees - Handle money and ensure asset protection
- Through hardwork and dedication moved my way up from server to supervisor at 9 different locations - Ensured customer satisfaction and smooth operations - Filled in all positions, including dishes, cooking, inventory, and food prepping - Utilized problem resolution skills to address issues within the company and with team members